1. No Returns for Digital Products
- Due to the nature of digital products, we do not accept returns once a manual has been downloaded. Digital downloads are considered final sales and are non-returnable.
2. Refund Eligibility
- Refunds are only available under specific circumstances, such as:
- Incorrect Product: If you receive a manual that does not match the description or is the wrong model or edition, please contact our support team within 7 days of purchase for assistance.
- File Issues: If the file is corrupt or unreadable, we will provide a replacement file. If the issue cannot be resolved, a refund may be issued.
3. Refund Request Process
- To request a refund, please email our support team within 7 days of purchase, including your order number and a description of the issue.
- Refund requests are reviewed and processed within 5-7 business days. If approved, a refund will be issued to your original payment method.
4. Contact Us
- For any questions regarding this policy, please contact us at [email protected]